Return Policy
Vionnetboutique.com requires customers to have all returns/exchanges be authorized by requesting their return first. Please email customerservice@vionnetboutique.com with the item, brief description and date of purchased with "Return Request" in subject line.
You will receive an email within 48 hrs stating if your request is authorized, and further instructions on where and how to return your merchandise.
Please note the following guidelines before requesting a return:
*Vionnetboutique.com accepts returns within 7 days of receipt.
*All returns must not be worn, altered or washed with the tag attached
in its original condition.
*We will not accept returns or exchanges on lingerie, swimwear,
jewelry, or accessories.
*Sale merchandise is final and will not be accepted as a return or exchange.
If the return is approved, all refunds will be given in the same method of original payment. Only the value of the merchandise and sales tax, minus any discounts, if any, will be refunded. Shipping charges and import duties are not refundable. Please allow 2-4 weeks for processing the refund to your credit card, and 1-2 billing cycles for the credit amount to appear on your statement.
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